We want your online shopping with us to be pleasant and a rewarding experience. Our free shipping, special promotions, and secured payment processing prove our commitments to customers' satisfaction.
1. For product related questions, please visit our "FAQs" section. For additional information please e-mail to us.
2. For shipping or order related questions, please scroll down this page to the "Online Shopping FAQs" section. For additional information please e-mail to us.
Our objective is to make your online shopping rewarding, fun, and convenient. We want you to have a pleasant experience when shopping online. As with the information we collect online, our goal is to use this information to improve our products and our relationship with you and with all of our customers.
Our secured order processing maintains the safety of customers' credit card and personal information.
We run special promotions for our online customers. The same promotions may not be necessarily available when placing orders over the phone.
Don't let the prospect of any additional charges (Shipping & Handling) discourage you to shop online. We offer FREE SHIPPING to all customers residing in the U.S., thereby relieving our customers of any speculation relating to hidden charges.
Customers believe in our quality product and services. Our product guarantee and FREE shipping prove our commitment to our customers and for their well being..
Selection of the product
Browse the product and related information and find how our product could maximize your health benefits.
At any time in the process, you can opt to place your order over the telephone; HOWEVER, YOU SAVE WHEN YOU SHOP ONLINE, BECAUSE SOME PROMOTIONS ARE ONLY OFFERED THROUGH ONLINE SERVICES.
Order
Choose product and the quantity and click "ORDER" button. Once you've filled up the simple to use form, click the "Submit" button and proceed to checkout. There is no obligation to buy any item. When you're ready to place your order, just access the order form, submit it for payment processing and checkout.
Complete your transaction
There are four quick steps to complete the checkout process:
|
Step 1: Billing/Shipping
Step 2: Payment
Step 3: Review and place order
Step 4: Confirmation of order |
Note: We regret that our products are not available for international purchase. If you are interested in purchasing the product online, we recommend that you speak some one you know in the United States who can help you with your purchase.
Q. How much does the shipping cost?
A. Unless our customers prefer to have express (Next day or Second day) shipment, you do not pay any shipping charges. We ship the product FREE via FedEx Ground. Please call us to determine the cost of express shipping.
Q. When will my order arrive?
A. The length of time it takes to receive your order depends on the method of shipment and the order's destination. Items shipped via FedEx Ground are usually received in 3-5 business days, depending upon delivery locations. Express orders are usually received within 1-2 business days. We will provide you with the shipment tracking number which allows you to track your shipment at any given time.
Q. What if my order gets lost or damaged during shipping?
A. 100% Satisfaction is guaranteed on all Powerelief™ products. If you have any problem with our product, please send us an e-mail to customerservice@myPowerelief.com or call us at (215) 290 7224. If your order/shipment is lost, we replace your order immediately and FREE of any charges. We want you to be 100% satisfied with our product as well as with our services.
Q. How do I ship products to different addresses?
A. Our policy is to ship products only to the address as shown on the credit card. No exception please. We maintain our stand in order to protect you from any fraudulent activities. No only we value your business, and that's why we care for you.
Q. What are my payment options?
A. Please visit our "ORDER" page and click on the "PayPal" button to review the payment options. In general, VISA, MasterCard, AMEX and Discover cards are accepted for your online purchases. Please note that you don't have to be a PayPal customer to place an order and make payment through PayPal order system. |
